Returns Policy

If you wish to cancel or return your order, contact us at the official e-mail address or telephone number.

The request needs to state the order number and your contact details.

Because of the nature of the products, opened or damaged food products are not eligible for return, in accordance with the applicable regulations.

If a product arrives that is not the one ordered, contact us as soon as possible and send photographs if needed.

Refunds are made in accordance with the applicable regulations and the conditions of the specific order.